Effective Date: 18/10/2025
Last Updated: 18/10/2025
Welcome to Tree Surgeon Wolverhampton. We are committed to protecting your privacy and ensuring that any personal information you provide is handled safely and responsibly. This Privacy Policy explains how we collect, use, store and share your information when you use our website https://www.treesurgeonwolverhampton.co.uk/ or contact us about our services.
Who we are
Tree Surgeon Wolverhampton provides professional tree care and maintenance contractors across Wolverhampton and the surrounding areas.
Email: info@treesurgeonwolverhampton.co.uk
The information we collect
We may collect personal details such as your name, email address, phone number, and postal address. When you contact us for a quote or service, we may collect information relevant to your enquiry, including your property location and any site details.
We also collect technical data automatically through cookies, such as your IP address, browser type, and how you interact with our website. This helps us analyse performance and improve user experience.
How we collect your information
Information is collected when you fill out our contact form, send us an email, or call us. Some data is also collected automatically through your use of our website.
How we use your information
We use the information you provide to respond to enquiries, supply quotes, and deliver our services. It may also be used to improve our website, provide customer support, and, if you have given consent, to send updates or marketing information about our services.
We process personal information on the basis of legitimate interest, contract performance, consent (for marketing), and compliance with legal obligations.
Sharing your information
We do not sell or rent your information. Your details may only be shared with trusted contractors or service providers who help us deliver our work, or with regulatory authorities where we are legally required to do so.
Cookies and analytics
Our website uses cookies to enhance your browsing experience and collect anonymous statistical data. You can disable cookies in your browser settings at any time, but some parts of the site may not function correctly. For more detail, please see our separate Cookie Policy.
Data retention
We keep your information only for as long as it is needed to provide our services and to meet legal or business requirements. Once it is no longer required, your information will be securely deleted or anonymised.
Your rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your data, object to processing, or withdraw consent for marketing communications.
If you are unhappy with how your information has been handled, you can raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Data security
We use appropriate technical and organisational measures to protect your data against unauthorised access or misuse. However, no online system is entirely secure, and you use our website at your own risk.
International transfers
We do not routinely transfer personal data outside the UK or the European Economic Area. If this becomes necessary, we will ensure adequate protection through approved safeguards.
External links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites, and we encourage you to read their policies before providing any information.
Changes to this policy
We may update this Privacy Policy occasionally to reflect legal or operational changes. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates your acceptance of any changes.
Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilize first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you’re visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimize ad targeting.
Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalized advertising. You can find more information about cookies and how to manage them here.
The following information may be collected, used, and stored in a cookie when serving personalized ads:
- IP address
- Operating system type and version
- Device type
- Language preferences
- Web browser type
- Email (in a hashed or encrypted form)
Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: info@treesurgeonwolverhampton.co.uk
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